Better Payments, Faster Settlements: Coastr Partners with Global Payments

Introduction

In the car rental industry, the payment moment is more than just a transaction; it's the first and last impression a customer has of your business. A smooth, fast checkout builds trust. A clunky, disconnected payment process does the opposite.

As customer expectations continue to rise and rental operations grow in complexity, having a reliable, integrated payment solution isn't a nice-to-have; it's a business essential.

Hence, to eliminate payment friction and streamline financial workflows, Coastr has partnered with Global Payments, a leading payment technology provider, bringing fully integrated card payments directly into the Coastr platform for UK rental operators.

Biswajit Kundu Roy, CEO, Coastr

“Payments have always been a critical part of rental operations. With Global Payments, we’re bringing that entire experience into one seamless workflow within Coastr.”

The Payment Problem Hiding in Plain Sight

Ask most rental operators about their biggest operational frustrations and payments will come up quickly.

Despite how central payments are to the rental process, many businesses are still managing them in isolation, using standalone terminals, separate reconciliation tools and manual processes that slow everything down.

The knock-on effects are significant:

• Slower checkouts that eat into staff time and try customers' patience

• Manual reconciliation is prone to error and takes far longer than it should

• Settlement delays make cash flow harder to predict and manage

• Fragmented systems that force your team to work across multiple platforms just to complete a single transaction

These inefficiencies add up. And in a competitive market where customer experience is everything, they're a risk no rental business can afford to ignore.

Introducing Global Payments

Global Payments is a global leader in payment technology, with over 50 years of experience helping businesses accept payments simply, securely and efficiently. They work with businesses across industries and geographies, providing the infrastructure that powers fast, reliable transactions at scale.

Their integration within the Coastr platform brings that same capability directly to car rental and fleet operators in the UK, without the need for separate contracts, logins or systems.

This isn't just a payment add-on. It's a meaningful step towards a fully connected rental operation.

Cameron Bready, CEO of Global Payments.

"We’re excited to partner with Coastr to bring seamless, secure payment solutions to car rental operators and fleet managers, helping them streamline operations, scale efficiently and deliver exceptional customer experiences."

For car rental and fleet businesses, that commitment translates directly into faster settlements, better checkout experiences and fewer payment-related headaches.

How the Integration Works in the Coastr Ecosystem

With Global Payments integrated into Coastr, your payment process becomes part of your workflow, not separate from it.

Here's how it works in practice:

1. Automatic transaction handling: When a booking is confirmed, the payment amount is sent directly to your card machine, ready to process. No manual input, no switching between screens, no room for error.

2. Next-day settlement: Funds settle quickly, giving you a clearer picture of your cash flow and significantly reducing the time your team spends on end-of-day reconciliation.

3. A smoother experience for your customers: Faster checkouts mean less waiting at the counter. Customers get a professional, seamless payment experience that reflects well on your brand.

The result is a fully connected payment experience. From reservation to return- managed in one place.

Key Benefits for Car Rental and Fleet Businesses

Here's what the Global Payments integration means in practice for your business:

1. Improved cash flow: Next-day settlement means money moves faster, making it easier to plan, forecast and reinvest in your fleet and operations.

2. Less admin, more focus: When payments reconcile automatically against bookings, your team spends less time on paperwork and more time serving customers.

3. A better customer journey: From reservation to return, every touchpoint feels professional and joined up. Fast, reliable payments are part of that experience.

4. Security you can count on: Global Payments meets the highest industry standards for data security and compliance, so every transaction is processed safely.

5. Room to grow: Whether you're operating from one location or managing a multi-site fleet, the integration scales with you.

Coastr's Marketplace of Mobility Partners

Global Payments joins a growing ecosystem of best-in-class partners integrated within the Coastr Marketplace. Designed with connected operations in mind, the Marketplace brings together the tools rental businesses need, all accessible through a single platform.

Current and upcoming integrations span:

• Telematics providers for real-time vehicle tracking and utilisation data

• Insurance partners for flexible, usage-based cover

• KYC and identity verification providers to streamline customer onboarding

• Logistics and vehicle movement tools to manage fleet transfers and handovers

• Payment providers, including Global Payments

Rather than forcing operators to stitch together a patchwork of separate tools, Coastr acts as the connective tissue, bringing everything into a coherent, manageable system.

This ecosystem approach means less time spent managing integrations and more time focused on growing your business.

Conclusion

The partnership between Coastr and Global Payments is a step forward for rental operators who want to run leaner, smarter and more customer-focused operations.

Payments are no longer just a back-office function; they're a core part of the customer experience and the operational engine that keeps your business moving. With Global Payments embedded directly into Coastr, you get the speed, security and simplicity that modern mobility businesses demand.

As Coastr continues to build out its Marketplace with the best partners in the industry, this integration is a clear signal of where fleet and rental management is heading connected, digital and built for scale.

Want to see it in action? Get in touch with our team to learn how integrated payments can transform your rental operation.