The importance of Service, Maintenance and Repair (SMR) fleet management cannot be understated.
From increasing fleet use longevity to vastly improving long-term maintenance budgets, SMR management is now a central component of rental fleet management operations and for good reason.
This is for a variety of reasons:
● As fleet management, fuel, OEM and insurance prices rise, having a fixed, understood, verifiable maintenance package in place guarantees sustainable, long-term fleet operations.
● This, in turn, guarantees high-quality vehicle provision for customers and a more trusted brand for OEMs to work with.
● Which, in time, improves reputation, maintenance quality, vehicle lifespan and fleet management workflow.
The Significance of SMR Management in the Car Rental Business.
As any rental or lease hire operator knows, reliability is key to success, and the security that comes from a world-beating car rental maintenance system is almost priceless for operators in the market.
The personnel, workflow and maintenance systems deployed to hold a fleet together - from sales and marketing to maintenance, repairing and insurance - require reliable and cost- effective functionality and effective Duty of Care.
So, to ensure fleet reliability and to ensure customers are satisfied with their vehicles at all times, operators are increasingly turning to SMR service providers.
An SMR can minimise operational failure and reduce instances of breakdown, missed vehicle availability and mismanaged fleet maintenance scheduling. Naturally, this has an immensely positive impact on cost control and operator reputation.
What are the Components of Effective SMR Management?
In our view, you can break down effective SMR management into several primary
Components of Effective SMR Management